Reviews Feedback Fraud/scam Report For Mac
I allowed access to them too. I closed the page where they were controlling my mac. Do they still have control of my mac?
If they do, how do i completely disconnect with them. I gave them my number n my email address. I hung up before making payments, so i didnt give them the credit card info and stuff. By the way they didnt install any app. They downloaded some webpage tho. I force quit safari and now its working properly.
But the problems are, that I agreed to what they said once, and its probably recorded. And the other one is, that they once had control of my pc.
Reviews Feedback Fraud/scam Report For Mac Free
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select Safari ▹ Preferences. ▹ Security and uncheck the box marked Enable JavaScript.
Leave the preferences dialog open. Close the malicious window or tab. Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. If necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select Safari ▹ Preferences. ▹ Privacy ▹ Remove All Website Data to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize. Laurent Seroude wrote: Same issue here but I did not call since it is not a phone# from Apple, do you know the shortcut to disable Javascript (menu are not accessible and there is no shortcut in the develop menu on my MacBook)?
Force quit Safari. Press Command ⌘ + option + esc, select Safari, press Force Quit. While holding the 'shift' key, click the Safari icon in the dock to relaunch it. If this doesn't work, disconnect from the Internet and then relaunch Safari normally. This should prevent the malicious webpage from reloading, and should give you access to the menu bar. Once the menu bar is accessible again, go to Safari Preferences, or press Command ⌘ and the, (comma) key.
Go to the Advanced tab. Click the check box to enable the Develop menu. Then go to Develop Disable JavaScript. Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close.
If that doesn't happen, continue. From the Safari menu bar, select Safari ▹ Preferences. ▹ Security and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab. Re-enable JavaScript and close the preferences dialog. If the Preferences menu item is grayed out, quit Safari. If necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock.
From the menu bar, select Safari ▹ Preferences. ▹ Privacy ▹ Remove All Website Data to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize. Laurent Seroude wrote: Same issue here but I did not call since it is not a phone# from Apple, do you know the shortcut to disable Javascript (menu are not accessible and there is no shortcut in the develop menu on my MacBook)? Force quit Safari. Press Command ⌘ + option + esc, select Safari, press Force Quit.
Reviews Feedback Fraud/scam Report For Macbook Pro
While holding the 'shift' key, click the Safari icon in the dock to relaunch it. If this doesn't work, disconnect from the Internet and then relaunch Safari normally. This should prevent the malicious webpage from reloading, and should give you access to the menu bar. Once the menu bar is accessible again, go to Safari Preferences, or press Command ⌘ and the, (comma) key.
Go to the Advanced tab. Click the check box to enable the Develop menu. Then go to Develop Disable JavaScript. I reported the issue to my bank and requested an stop payment to my card, they then gave me a new cad, and also recommended to change my passwords with them, which I did. I also immediately reported to Apple the issue to:, and asked for their instructions or recommendations to be sure which information on my mac they may have accessed and that no suspicious or remote control application was installed during the so called 'service', so they can gain access again to my mac without my authorization.Unfortunately I have had not received any answer at this point. Thank you all for the advise. I allowed access to them too.
I closed the page where they were controlling my mac. Do they still have control of my mac? If they do, how do i completely disconnect with them. I gave them my number n my email address. I hung up before making payments, so i didnt give them the credit card info and stuff. By the way they didnt install any app. They downloaded some webpage tho.
I force quit safari and now its working properly. But the problems are, that I agreed to what they said once, and its probably recorded. And the other one is, that they once had control of my pc. Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site.
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